FAQ

🧘 FAQ – The Here and Now Store

1. What is The Here and Now Store all about?

We’re a wellness-focused store offering handpicked tools and products designed to help you stay grounded, mindful, and connected to the present moment — from yoga accessories to calming lifestyle essentials.

2. Where do you ship to?

We currently ship to customers in the United States. If you're outside the U.S., stay tuned — we're expanding soon!

3. How long does shipping take?

Shipping typically takes 5–10 business days, depending on your location and the item. Some items may arrive sooner or separately if fulfilled from different warehouses.

4. How much is shipping?

We offer free shipping on orders over $50. For orders under $50, a flat rate of $4.95 applies.

5. Can I track my order?

Yes! Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow it every step of the way.

6. What if I need to return something?

We offer 14-day hassle-free returns on most items. If something isn’t right, just contact us at [your support email], and we’ll guide you through it. Items must be unused and in original condition.

7. Are your products eco-friendly or sustainably made?

We aim to source products from suppliers who prioritize sustainability and natural materials. Many of our items are plastic-free, reusable, or made with eco-conscious methods. Specific details are listed on each product page.

8. Do you offer gift cards?

Yes! Digital gift cards are available and make a great present for anyone who values mindfulness and wellness.

9. Are your products safe for sensitive skin or allergies?

We choose materials carefully, but since everyone’s body is different, we recommend checking the product descriptions for material info. If you have specific concerns, reach out and we’ll help guide you.

10. How can I contact you?

We're always here to help. Reach us anytime at [your support email], or DM us on Instagram or Snapchat (@yourhandle). We usually respond within 24 hours.

11. What is your shipping policy? 

To understand our shipping policy, please visit our Shipping and Handling page.

12. How can I track my order? 

To track your order, please visit our 'Tracking' page.